"Thank you for submitting Diversity Visa documents to the Kentucky Consular Center. Some of the documents listed below were either missing or illegible. In order to continue processing your case, please re-submit all documents on the list below to KCCDVDocuments@state.gov. Ensure they are fully legible. Use your case number as the subject of the email. The maximum email size is 30MB. If the total size of your attachments is larger than 30MB, send multiple emails using your case number as the subject of each email.
Documents Required for All Applicants:
• Copy of passport biodata page (no translation required)
• Birth certificate
• Military records for any applicant who has previously served in the military
• Police certificates for applicants 16 years of age or older from all required countries
• If you have been convicted of a crime, a certified copy of each court record and any prison record"